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Coupon Printer Software Installation

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Why couldn't I install the Coupon Printer?

If you are experiencing problems installing the Coupon Printer there may be a few reasons:

1. You may not have permission to download programs on your computer or you are using software that blocks the installation.
If you are trying to print coupons at work or from a public computer, you may not have permission to download and install programs onto the computer you are using. This may be true even if you've downloaded and installed other files. Contact your network administrator for more information. If you have a home computer, you may find it easier to access our coupon there.

You might also be running software that prevents installation on your computer. Please make sure to disable any pop-un blocker software, anti-virus software or any anti-spyware or adware software. There may be programs that block the installation, or put up a warning that you are about to install a program. You should choose to allow the installation.

If you are running a "personal firewall" application on your computer such as Norton Personal Firewall, McAfee Personal Firewall, ZoneAlarm, or others, the installation may not work. Please refer to the user guide for the application how to temporarily allow the download and installation of the Coupon Printer. If you are running Windows 2000, XP, or Vista, and you do not have administrator rights to your machine, you will not be allowed to install the Coupon Printer. If you can log in with administrator rights, you can proceed with the installation.

2. The security settings in your browser are set too high.
If you receive warnings or errors that an attempt to install and ActiveX control (Internet Explorer) or a plugin was blocked, or are asked for permission to install a program, you may need to change your browser's security settings to allow installation of these types of controls. Also, make sure to click the appropriate buttons in any dialog boxes that appear to allow the installation.

3. Your operating system or browser is incompatible.
Coupon printing is currently supported on Windows Operating Systems Vista, XP, and 2000 when used with Internet Explorer 6+, FireFox 1+, Netscape 8+, and most MSN and AOL browsers.

If your browser is Netscape and not set to run JavaScript, then the coupon printer installation process may not work. To enable it, follow these steps:

Select the "Options" item in the "Tools" menu.
Click on the category "Site Controls".
On the right you will see a checkbox for "Enable JavaScript". Check this box and click the OK button.

If you are unable to print when using an MSN, AOL, or Compuserve browser, please try printing your coupon using Internet Explorer 6+.

Coupon printing is currently supported on Macintosh OSX 10.3 or higher when used with Safari 2+ and FireFox 2+.

Coupon printing is not supported on Linux or WebTV.

Printing Troubleshooting

Why won't my coupons print?

1. You don't have a default printer or your printer isn't ready.
You must have a default printer selected for your computer, and it must be a real, paper- based printer, not a virtual fax machine or file printer or PDF creator. Follow the instructions that came with your computer for setting up your printer. Also, make sure your printer is turned on, loaded with paper, has enough toner or ink, etc. If your printer is a multi-function device (print, fax, copy, scan) please make sure the default printer is the print function, not the fax function.